TeamSupport 1.1.5

You must be a TeamSupport customer to log in and utilize this app.

Enhance assistance for your business clientele with the iOS TeamSupport app. The TeamSupport app empowers users to conveniently access, assign, and modify tickets remotely, cater to customer inquiries, collaborate with colleagues for prompt issue resolution, access customer details at both company and contact levels, as well as stay informed about internal dialogues.

TeamSupport is a B2B customer support solution tailored to streamline communication, enhance understanding of business clients, and boost customer satisfaction.

Key Features:

• Gain instant insight into agent and customer engagement within TeamSupport
• Easily browse and search all tickets in your TeamSupport account
• Modify tickets including assignment, grouping, severity, and more
• Add public (customer-facing) or private (internal-facing) actions to tickets
• Access detailed custom field data relevant to each individual ticket
• View and search for customers at both company and contact levels
• Effortlessly navigate through limitless scrolling for quicker searches
• Access and post on Water Cooler for enhanced collaboration
• Logging out with a single tap for users managing multiple TeamSupport accounts

Download the TeamSupport app today for access to current features, with future updates and enhancements on the horizon.

You must be a TeamSupport customer to access this app.

Testimonials

• “TeamSupport has greatly improved communication and organization of ongoing customer issues within my team. Without the capability to track, customize, and respond using such an excellent ticketing system, our client service efficiency would not reach its current level.” – Trisha Evans, ICANotes
• “TeamSupport is our company’s most essential tool for achieving customer satisfaction. It is efficient, well-structured, and exceptionally powerful in all scenarios we employ it in.” - Spencer Michaels, A.C.T. Lighting
• “A wealth of information readily accessible. Remaining organized and focused is made simpler with Team Support.” – Patricia Burton, Tenmast